Rising Above Despair

Swift Action Builds Client for Life

It?s shocking how many people receive poor or wrong information when applying for home financing.

Recently, I helped Cincere Lee Butler and her husband refinance their mortgage only to discover an unfortunate circumstance. The Butlers had been told by their previous lender that there was no prepayment penalty in their loan.

?When we took out our first mortgage, we specifically asked if we would have to pay a repayment penalty if we paid off our loan early. We were assured that we wouldn?t pay a penalty,? Cincere Lee said.

Imagine their surprise when they refinanced and received thousands less from the proceeds than what they had expected.

Fortunately, I was able to jump on the phone and help them find a great deal. Even with their prepayment penalty, they were able to secure a loan that is providing them tremendous savings.

?Ken found us a fixed-rate mortgage that was lower than our adjustable mortgage. Now we save over $500 each month,? says Cincere Lee.

When asked about their experience, Cincere Lee replied,

?We were disappointed when we learned about the prepayment penalty and felt the lender lied to us, but we still needed to refinance our loan. Ken came along and saved the day for us and we?re extremely grateful. And most importantly, now we have a lender we can trust and refer everyone we know to him with confidence.?

How I helped the Butlers exemplifies my purpose in the mortgage business – with so many things going wrong in the marketplace – my objective is to make things go right.